How to access knowledge-base or submit support ticket
If you need help with your Smartscene account at any time, the first thing to do is check our knowledge-base to see if what you need assistance with has been covered in one of our "how-to" articles and videos. If its not covered, then submit a support ticket and we will get in touch with assistance.
Login into your Smartscene account and from the general dashboard, click on either Support or Training buttons. Any of this opens our Knowledge-base in a new tab
Click on Smartscene
Search through the Knowledge-base "how-to" articles and videos.
Didn't find what you are looking for in the Knowledge base? Look towards the bottom right of the page for a support message icon and click on it.
Enter your details, your message and click on the photo icon to upload a file, if any. Once done and satisfied with your message and uploads, click on the Send a message button